Terms and Conditions

These terms and conditions regulate both the Booking you ordered through Our Website and the occupation of your Lodging or other facility when you come to our Property. When you use Our Website or book a Lodging, you confirm your agreement to these terms.

We are Fort William Ventures Limited, a company registered in Ireland, number 723355.

Our address is Fort William, Baltynanima, Roundwood, Co. Wicklow.

VAT Registration Number: IE4047849FH

You are: Anyone who uses Our Website or wants to book accommodation.

These are the agreed terms

1. Definitions

2. Interpretation

In this agreement unless the context otherwise requires:

• the headings to the paragraphs and schedules (if any) to this agreement are inserted for convenience only and do not affect the interpretation.
• any agreement by either party not to do or omit to do something includes an obligation not to allow some other person to do or omit to do that same thing;
• all money sums mentioned in this agreement are calculated inclusive of VAT;
• this agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.

3. Basis of Contract

• In entering into this contract you have not relied on any representation or information from any source except the Booking details, the descriptions of the Lodgings and explanation of the Services given on Our Website.
• You acknowledge that you understand exactly what is included in the Services and you are satisfied that the Lodging and Services are suitable and satisfactory for your requirements;
• The contract between us comes into existence only when we write to you to confirm that the Lodging you want is available. Your payment does not create a contract. If we decline to Book a Lodging we shall immediately return your money to your credit card.
• We may change this agreement and / or the way we provide a Lodging, at any time. If you make any payment for Lodgings or Services in the future, you will do so under the terms posted on Our Website at that time.
• One or more notices in a Lodging you have booked or around the House may contain information or our requirements as to procedures and behaviour. By accepting this agreement, you are deemed to have accepted these notices as being incorporated in this contract, conditionally only upon your reading them.
• If you book a Room in the name of a business or company, you confirm that you have full authority to do so and you accept personal liability for any breach of this contract by any person who comes onto our Property.

4. Your Booking

• You may place a Booking by:
  • Paying a 10% non-refundable holding payment for your Booking on our website link, the remainder of the payment to be paid in full four weeks in advance of your arrival, on our website link.
• You cannot transfer or resell your Booking (in whole or in part). If you transfer or resell (or attempt to transfer or resell) then Fort William Ventures Limited will terminate your booking and retain any money paid to us for such Booking.
• In making a Fort William Ventures Limited Booking you agree to not use the House or its facilities to conduct any commercial activity or activity that seeks to gain profit without prior written consent from Fort William Ventures Limited.
• We reserve the right to terminate your Booking and retain any money paid to us for such Booking if we reasonably believe that you are in full or part breach of this agreement or condition mentioned in the last-previous sub paragraph.
• You may not make a Booking on someone else’s behalf. You are responsible for ensuring that all members of your booking complies with these terms.
• You can only make a Booking if you are 18 years old or over. If you arrive at the House and are under 18 years of age you will not be permitted to stay alone. We may require photo id as proof of age.
• Sale rates are only available on Our Website.
• You must ensure that the name on a Booking is correct at the time of Booking. Except the conditioned mentioned in these terms, this cannot be changed after making the Booking.

5. Security of your credit card

We take care to make Our Website safe for you to use.

• Card payments are not processed on a page controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment.

6. The price and payment

• Lodging prices are per Lodging, per night and are inclusive of VAT. Meals are not included in the Lodging price.
• The price you pay is the price mentioned on Our Website at the point of enquiry.
• Prices are inclusive of any applicable value added tax or other sales tax.
• We accept payment by cash, credit/debit card (VISA, MasterCard, American Express, Maestro, and Electron). We do not accept cheques.
• If you would like to pay for your Lodging by credit card, we make an additional charge of € 2.00 to process your payment. This € 2.00 fee will be taken at the time of payment, whether online or when you check in. There is no charge for a payment by debit card.
• We accept payment by cheque on a company or business account provided we have it at least seven weeks before the arrival date. We negotiate all cheques immediately on receipt. If a cheque is not honoured at first presentation, the reservation is cancelled.

7. Cancellation and relocation

• A Lodging is reserved up to 6.00 pm on the arrival date unless you have made other arrangements with us in writing.
• You may cancel a Booking order at any time before 10.00am on two days before your arrival date.
• If you cancel within the period specified above, we shall refund any payment you may have made for the period cancelled minus the 10% non- refundable holding payment. If you cancel later, you are not entitled to any refund of money paid. We may, in our absolute discretion, refund part of any money you have paid.
• The confirmation of cancellation that we send to you is your proof of cancellation and should be retained by you.
• If a Lodging is unavailable on arrival (due to any reason) then, we will either:
  • provide an alternative Lodging in the Property if available; help fine alternative lodging or
  • at your request, cancel your Booking and refund you any money you have paid in advance for the Rooms including related additional services (if any).

8. Arrival and departure

• Lodgings are available from 3.00 pm on the arrival date.
• Please let us know if you are likely to arrive after 8.00 pm.
• Your Room must be vacated by 10.00 am on the day of departure. If you do not fully vacate by this time, we may charge you for an additional night.

9. Our minimum provision: Lodgings

• Cullen’s Cottage provides accommodation as follows: A standard double King Room and a standard Double queen room both en-suite and a open plan kitchen, dining and lounge.
• Lodge 1 (Hawthorn Suite) Open plan studio with king bed, kitchen and dining area and en-suite.
• Lodge 2 (Willow Suite) Open plan studio with king bed, kitchenette and lounge area and en-suite.

10. Restrictions

For yourself and every person who comes to your Room, you agree that you will not:

• bring any pet animal into the property, except guide dogs for the blind;
• smoke in any part of our House. If you do, we may terminate your stay immediately and you will not be entitled to compensation.
• use in the House any electrical appliance without obtaining our specific consent in advance;
• transfer a Room reservation to any other person. If some person who is not obviously a member of your family or group tries to take up your reservation, we shall not allow him to do so.
• cause damage to any part of the Property, any Room, or any fixture, fitting or furniture. If you do, you agree to pay us immediately the sum we estimate as the cost of making good that damage.

11. Disclaimers and limitation of liability

• All implied conditions, warranties and terms are excluded from this agreement.
• You agree that in any circumstances when we may become liable to you, the limit of our liability is the amount you have paid us for Booking.
• We are, in certain circumstances set out in the Hotel Proprietors’ Act 1963, liable for loss or damage to your property to the maximum as set out in the Act, €50 for one article and in aggregate € 100.
• In all other circumstances, our total liability shall not exceed twice the daily rate charged for your Booking.
• We shall not be liable to you for any loss or expense which is:
  • indirect or consequential loss; or
  • economic loss or other loss of turnover, profits, business or goodwill even if such loss was reasonably foreseeable or we knew you might incur it.
• Nothing in this agreement shall be construed as limiting or excluding our liability for death or personal injury caused by our negligence.

12. Your indemnity

You now agree to indemnify us against all loss, including economic loss, caused to the Property, its staff, contractors, clients and guests, arising from:

• your breach of this agreement;
• damage to any Room, fixture, fitting or furniture by you or any person for whom you have made a booking, or who is in your party;
• any adverse affect you may have on any third party customer or client of ours, or any actual or potential booking by any such person.

13. Miscellaneous matters

• Our privacy policy is strong and precise. It complies fully with the Data Protection Act 2018 which is at [link to privacy policy].
• Any obligation in this agreement intended to continue to have effect after termination or completion shall so continue.
• No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.
• Any communication to be served on either party by the other shall be delivered by hand or sent by first class post or recorded delivery or by e-mail.

• In the event of a dispute between the parties to this agreement, then they undertake to attempt to settle the dispute by engaging in good faith with the other in a process of mediation before commencing arbitration or litigation.
• So far as the law permits, and unless otherwise stated, this agreement does not give any right to any third party.
• We are not liable for any failure or delay in any circumstance beyond our reasonable control, including industrial action, postal communication, plant failures, supply of gas, electricity and water or fire alarm evacuation.
• The validity, construction and performance of this agreement shall be governed by the laws of Ireland and you agree that any dispute arising from it shall be litigated only in Ireland.